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Leadership, middle management, accountability, culture, execution, difficult people, difficult decisions, and the stuff the polished books tend to soften.
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Leadership from the middle, when everyone needs an answer and nobody wants to make the call.
Middle managers are expected to deliver results, answer questions, and keep the work moving, even when the decision they need is sitting in somebody else’s inbox. In the relaunch episode of Well, Damnit., Matt takes on indecision, consensus …
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Breaking into healthcare without a clinical license—and why experience from somewhere else still counts.
Healthcare wants experienced operators. It also has a habit of requiring healthcare experience before giving anyone the chance to get it. Let’s talk about breaking in from the outside.
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Healthcare has a resource problem. It also has a work problem.
Healthcare keeps asking people to do more with less. But before we demand more from the people, maybe we should demand less bullshit from the system.